Reminder Refunds and Voids
Reproductions of Electronically Submitted Remittance Advices New EMC Staff
Name/Number Mismatch Billing Line Items
EMC Certification Forms Time Restriction for Norplant
Procedure Codes 93503, 36620, and 36010 Procedure Code 11770
Fee Increase for Vaginal and Cesarean Delivery Secondary and Multiple Surgical Procedures
Modifiers 62 and 66 D-TAD Gastrostomy Tube
Drug Utilization Review Program Revised LMAC Limits
Status of Dipyridamole Reimbursing Proper Units
Proctor and Gamble Products Proper Use of National Drug Codes
Using Correct Prescriber Numbers Clarification
Rate Increase for Non-Emergency Ambulance Services The MT-4 Form
MT-4  MT-4 Instructions

Third-Party Biller Certification

All Providers


To reduce the cost of postage and additional handling charges, providers may send more than one claim in an envelope when they submit claims to Unisys for processing.

Refunds & Voids

Instead of simply refunding payments when errors in billing occur, e.g., duplicate payments, providers should initiate claim adjustments or voids.  However, should providers find it necessary to refund a payment, they should make checks payable to the Department of Health and Hospitals, Bureau of Health Services Financing, and they should mail the refunds to the following address:

Division of Fiscal Management
Financial Management Section
P. O. Box 91117
Baton Rouge, LA  70821-9117

NOTE:  Checks should not be made payable to Unisys.

 To ensure that accounts are reconciled appropriately, providers must attach a copy of the Remittance Advice to their refund or return check.

Finally, to determine the amount of a refund, providers should consider the following rules:

Whenever a duplicate payment is made, the full amount of the second payment must be refunded.

If another insurance company pays after Medicaid has made its payment and the TPL payment is greater than the Medicaid payment, the full amount of the Medicaid payment should be refunded. 

NOTE:  Providers should never submit a void and a refund for the same payment amount.

Reproductions of Electronically Submitted Remittance Advices

Providers should disregard the article entitled "EOBs" on page two of the October 1991 Provider Update.

Effective immediately, those providers who receive electronic Remittance Advices from Medicare may be submitting reproductions of their electronically submitted Medicare Remittance Advices on their hardcopy Medicare/Medicaid crossovers.  However, other providers who do not receive electronic RAs from Medicare may continue to submit hardcopy Medicare EOBs.

All policy regarding other TPL documentation, i.e., copies of checks from commercial insurance carriers, EOBs, etc., remains the same.

EMC Submitters

New EMC Staff

We would like to welcome Sue Kendrick and Debbie Perry to the EMC staff.  Providers who have technical questions or problems with disks may address their questions to Sue or Debbie at the following address:

Sue Kendrick/Debbie Perry
Unisys/Louisiana Medicaid
8591 United Plaza Blvd.
Baton Rouge, LA  70809

 Telephone:  (504) 924-7051

Name/Number Mismatch

To avoid having Medicaid claims deny with error code 217 (Name/Number Mismatch), submitters must enter the recipient's name exactly as it appears on the recipient's Medicaid identification card.

Specifically, if the recipient's last name is less than five positions and is accompanied by an abbreviated personal title (Jr., Sr., I, II, or III), the personal title must be keyed in.  However, no punctuation or spaces should be entered with that title.

One each provider's data file, however, it is possible for a provider to input the name Tom Lee, Jr. as LEE - JR (or any other equivalent).  The provider's software should compact the name to LEEJR by eliminating the special characters.  It may even contain special data fields for these titles.  Providers should contact their software vendors to find out how their software operates under these conditions.

Also, providers should be aware that the various EMC specifications were written with different requirements for the recipient's name field.

To ensure proper processing of claim types having more than five last name characters or more than one first name character, providers must submit the correct characters in the first five positions.

For audit trail purposes, however, it is necessary to complete names to the fullest extent of the field.  For example, the name Sister Margaret Westinghouse on a HCFA 1500 claim should be entered as WESTINGHOUSE  SISTERMAR.

The following examples illustrate the correct forms of names that have caused claims processing difficulties in the past.

The name Tom Lee Jr., should be entered as L E E J R T .

The name Burny Age II should be entered as A G E I I B .

The name Tyrone Le, Jr. should be entered as L E J R _ T .

If there are not enough characters in the last name to use all five spaces provided, and if there is no personal title, the unused spaces should be left blank.  The first character of the first name should not be put in the unused space.  The first character of the first name should be placed in the field designated for the first name.  Examples are provided below.

The name Sister Rita Carter should be entered as C A R T E  S .

The name Father Michael Edmund should be entered as E D M U N  F.

Also, punctuation and spaces within names, such as the saint names and French names, should be ignored.  Examples are illustrated below.

The name Paul St. Julien should be entered as S T J U L  P .

The name David D'Hemecourt should be entered as D H E M E  D .

Questions should be addressed to the EMC coordinator, Jerrold Perry, at (504) 924-7051.

Billing Line Items

Physician EMC submitters, those providers who bill claim type 04, may now bill more than 16 line items.

To accommodate this change, the maximum number of claim lines per invoice will be increased to 99.  However, providers may start billing the increase immediately.

In addition, providers should contact their software vendors and inform them of this change.

Questions regarding these changes may be addressed to Sue Kendrick or Debbie Perry at (504) 924-7051.

EMC Certification Forms

The Third-Party Certification Form has been updated to include a list of provider names and identification numbers.  A copy of the new certification is provided in the Attachments section of this issue of the Provider Update.

In addition, we would like to remind billing agents and providers who are billing for other providers to make sure that the provider who rendered the services furnishes a Professional, Pharmacy, or Hospital Services Certification From on which the service provider attests to the truth, accuracy, and completeness of the claim information and agrees to maintain the appropriate forms for a period of three years in the billing agent's office.

NOTE:  All certification forms sent to Unisys should be mailed to Post Office Box 91025.


Time Restriction for Norplant

Effective with date of service May 1,1991, physicians may bill for the insertion, only, of the Norplant contraceptive implant by attaching a -26 modifier to HCPCS code 58302.  The fee for insertion is $100.00.

Physicians who wish to be reimbursed for the kit as well as the insertion should bill code 58302 with no modifier.  The fee for the kit and insertion is $450.00.

In addition, a restriction of one implant per five years per recipient has been placed on this contraceptive.  Claims for a second implant on the same recipient within the five-year period will pend for review by the Medical Review Team and will be paid only if the circumstances under which the client was reimplanted meet the criteria established by Medicaid of Louisiana.

Procedure Codes 93503, 36620 & 36010

Effective with dates of service November 1,1991, anesthesiologists will be paid a flat fee for the performance of procedure code 93503 (Insertion and placement of flow directed catheter, e.g., Swan-Ganz, for monitoring purposes).  The fee for code 93503 will be $195.00

NOTE:  Minutes should not be billed with 93503.

In addition, the fees for codes 36620 [Arterial catheterization for prolonged infusion therapy (chemotherapy), cutdown] and 36010 (Introduction of catheter; in superior or inferior vena cava, right heart or pulmonary artery) will be increased to $73.00 and $136.00, respectively, effective November 1, 1991.

Procedure Code 11770

Effective with date of service June 1, 1991, CPT-4 procedure code 11770 (Excision of pilonidal cyst or sinus, simple) was placed on the anesthesia (tos 01) file with a base unit figure of 3.

Fee Increase for Vaginal and Cesarean Delivery

The fees for vaginal delivery (CPT-4 procedure code 59410) and Cesarean delivery (CPT-4 procedure code 59515) will be increased to $860.00 and $1,100.00, respectively, effective with date of service October 15,1991.

Procedure codes 59500 and 59520 will be placed in non-pay status effective this same date.

Secondary or Multiple Surgical Procedures

Current policy for multiple surgical procedures states that secondary or multiple procedures must be modifier with modifier -51.  Providers, however, continue to bill secondary or multiple surgical procedures without modifier -51.  This practice results in inappropriate reimbursement to the provider.

Therefore, effective January 1, 1992, claims for secondary or multiple surgical procedures will be adjudicated as follows:

For multiple surgical procedures submitted on the same claim, where the secondary or multiple procedures are not modified with modifier -51, the first procedure listed on the claim will be paid in full, and the other procedures will be denied; or

For secondary or multiple procedures that are submitted on separate claims without the appropriate modifier, the first claim will be paid, and all others will be denied.

Modifiers 62 & 66

Modifiers -62 (two surgeons, usually of different skills) and -66 (concomitant services of several physicians, often of different specialties) should be used only in the cases of two cosurgery or team surgery.

Thus, each surgeon involved must append the -66 or -62 modifier to the specific procedures he/she performed.  If one provider fails to use the -62 or -66 modifier, then all of the providers involved in the procedure will be required to adjust any claims with this omission that were paid in order for the other surgeon or team to be paid with same modifier.

Also, when either of these modifiers is used, the operative reports must document the specific procedure(s) provided by each surgeon or team member.

In addition, in the case of skin grafting on burn patients, the size and areas treated by each surgeon or team must be documented.

Physicians and DME Supplies

D-TAD Gastrostomy Tube

The D-TAD gastrostomy tube is covered for eligible recipients who are under the age of 21, and it is payable with code Z0483 (stomach tube).  The UVS is 10 units, and the charge is $38.00 per box.  There are 5 tubes in a box.

Physicians, Pharmacists, and Other Prescribers

Drug Utilization Review Program

The Omnibus Budget Reconciliation Act of 1990 (OBRA 90) mandates a retrospective drug use review program to, "assure that prescriptions are (i) appropriate, (ii) medically necessary, and (iii) not likely to result in adverse medical results . . ."

The Louisiana Drug Utilization Review (LADUR) program became effective in January of 1991.  In the LADUR process, information from paid claims is compare3d to therapeutic exception criteria developed for the program.  Computer identification occurs for those patients with potential drug-related conditions.  Regional committees of physicians and pharmacists review the patient profiles and may request that recipient drug profile information be sent to attending providers.  Then providers are asked to respond to the correspondence.

LADUR initially focused on drug to drug issues within the following therapeutic categories:

H2 Antagonists Cardiovasculars NSAIDS Anticoagulants

The exceptions criteria that have occurred most frequently within the Medicaid recipient population and the incidence rate per 1,000 eligible recipients are listed as follows:

Exception Criteria                                                                  Incident Rate per 1,000

Digoxin w/Verapamil-may increase Digoxin levels                                      3.49

Quinidine S04 w/Digoxin-may increase Digoxin level                                  2.26

Cimetidine w/Theophylline-may increase Theophylline level                      2.08

Ibuprofen w/Naproxen NA-no evidence of added combo benefit                1.64

Ibuprofen w/Naproxen-no evidence of added combo benefit                       1.61

Cimetidine w/Ranitidine-no evidence of added combo benefit                    1.54

Diclofenac NA w/Ibuprofen-no evidence of added combo benefit               1.07

Ketoprofen w/Ibuprofen-no evidence of added combo benefit                    1.02

Warfarin NA w/Ranitidine-may increase anticoagulant effect                    1.02

Ibuprofen w/Picroxicam-no evidence of added combo benefit                       .92

Nizatidine w/Ranitidine-no evidence of added combo benefit                        .63

Provider responses to LADUR correspondence exceed 80%.  In many cases, physicians are aware of the condition and are monitoring the patient.  However, in a number of cases, physicians have responded that they were not aware that the patient was seeing other physicians who were also prescribing medication.  As a result, follow-up patient counseling, further monitoring, and/or discontinuance of a medication has been the indicated plan of action.

November and December recipient reviews will continue to focus on the Anticoagulant drug to drug issues.

Revised LMAC Limits

The Louisiana Department of Health and Hospitals, Bureau of Health Services Financing, has revised the Louisiana Maximum Allowable Costs (LMAC) limits or the following drug:

Drug                                                                LMAC                  Eff. Date

Dexamethasone 0.75 mg Dosepak               .29583                   11/1/91

Package size 12

Status on Dipyridamole

Recently, we have published remittance advice message regarding the reimbursement of Dipyridamole.  Providers should note that there is no Maximum Allowable Cost for Dipyridamole, and, presently, brands of Dipyridamole manufactured by Boehringer-Ingelheim, Barr, Lederle, and Purepac have received FDA approval and are covered in the Pharmacy Program.  The FDA has approved Dipyridamole for the indication stated below 

"as an adjunct to coumarin anticoagulants in the prevention of post-operative thromboembolic complications of cardiac valve replacement."

Our program staff concurs with the FDS that physicians/pharmacists are not restricted to prescribing/dispensing drugs for indications only approved by the FDA.  Therefore, Dipyridamole is presently covered in the Pharmacy Program, and we do not restrict its coverage to a particular indication.

We have been notified by other manufacturers that they distribute Dipyridamole for the manufacturers Barr, Purepac, and Lederle.  Providers should note that if we have documentation from a manufacturer that it is distributing Dipyridamole by one of these companies the NDC will be made payable.

Also, we would like to take this opportunity to inform providers that Section 4401 of OBRA 90, which created Section 1902 (a)(54)(A) to the Social Security Act, requires states to pay only for drugs "� which are prescribed for a medically accepted indication."  Section 1927 (K)(6) defines "medically accepted indication" as the following:

"any use for a covered outpatient drug

            which is approved under the Federal Food, Drug, and Cosmetic Act;

            which appears in peer-reviewed medical literature; or

            which is accepted by one or more of the following compendia;

o        the American Hospital Formulary Service-Drug Information,

o        the American Medical Association Drug Evaluations, and

o        the United States Pharmacopeia-Drug Information."

Reimbursing Proper Units

In reviewing drug unit rebate problems identified with the Medicaid Drug Rebate, we have noted the billing discrepancies that are listed below.

Reimbursement is made on a per unit basis (tabs, ml, vials, kits, suppositories, and packets).

If a providers are unsure about the proper unit for a particular drug, they should call Unisys, Provider Relations, at 1-800-473-2783 or at (504) 924-5040.  Obtaining the correct information may avoid drug rejection notices or possible future recoupments of overpayments.

Billing Discrepancies

Drug:  Monocid, 1 gram vial
Units Billed:  10 units = 1 vial
Unit to Bill:  1 vial = 1 vial.

Drug:  Ventolin Rotocaps Kit
Units Billed:  96 capsules = 1 Kit
Unit to Bill:  1 Kit = 1 Kit

Proctor & Gamble Products

We have received notices from Proctor & Gamble informing pharmacists that several of their over-the-counter products are reimbursable under Medicaid since they have signed the rebate agreement with the federal government.  However, providers should be advised that only those over-the-counter products listed in Appendix A of the Pharmacy Provider Manual are covered.

Although Proctor & Gamble's labeler code 37000 has been included for coverage under the Medicaid Rebate Program, providers should not  assume that all of their products are covered.

In Louisiana, over-the-counter products, except for those listed in Appendix A, are excluded from coverage in the Pharmacy Program.

We regret the confusion these notices have caused, and we encourage providers who have questions about drug coverage to contact Unisys.

Proper Use of National Drug Codes

In order to capture accurate rebate data and to adhere to Medicaid regulations we require pharmacists to bill claims with the NDC number from the actual package from which the drug was dispensed.  Thus, computerized pharmacies, which are dispensing a different NDC for a drug, such as the same drug from a different generic company, should use the NDC from the actual package from which the drug is dispensed.

Providers should note that dispensing drugs from a package that is not accurately represented in the billing information may be considered as fraudulent billing.

Using Correct Presciber Numbers

We would like to alert providers to the importance of using the correct prescriber number when preparing pharmacy claim forms.  In order the Louisiana Drug Utilization Review (LADUR) to be effective, we need accurate prescriber information.  Information sent to the wrong provider may result in unnecessary administrative expenditures.

LTC Providers  


The clarify the article on page six of the October 1991 Provider Update concerning recoupments of vendor overpayment to LTC facilities, Medicaid of Louisiana is issuing the following statement:

The change in recoupment of vendor overpayment affects not only nursing homes but all LTC facilities.  Errors that result from WIS system limitations, mass PCN changes, SSA COLS, VA income changes, and all errors of less than $50.000 will also be corrected by Form 148-PLI.

Transportation Providers

Rate Increase for Non-Emergency Ambulance Services

The Department of Health and Hospitals, Office of the Secretary, Bureau of Health Services Financing, has approved a rate increase for the ambulance transportation providers effective November 1, 1991.  The rate increase is for non-emergency ambulance transportation services, which include base rate, transfer rate, and mileage.  We have increased the payment for base rate and transfer rates from $77.50 to $81.84.  Mileage reimbursement has been increased from $2.00 per mile to $2.11 per mile.

No adjustment is being made in the reimbursement for emergency services because we are already paying the same as Medicare for Advanced Life Support (ALS) and Basic Life Support (BLS) services and mileage.  According to federal regulations, we cannot exceed Medicare's reimbursement rate for any service.

Questions concerning this policy change may be addressed to James Phillips at (504) 342-3935.

The MT-4 Form

Each non-emergency transportation driver is required to use a current continuous Daily Trip Log (MT-4 Form) each day that he/she provides services.  However, recent reviews have shown that many providers of non-emergency transportation are using obsolete MT-4 forms.

Thus, an example of the current MT-4 in the only acceptable format (effective July 1, 1991) and the appropriate instructions are provided in the Attachments section of this issue of the Provider Update.  Providers should use the attached form for copying their inventory.

MT-4 Form


MT-4 Instructions 

1.   Record the vehicle identification number as it appears on your vehicle registration form.  Please do not confuse it with your internal identification.

2.   Record the month, date, and year on which the transport(s) occurred.

3.   Record the complete name of the driver.

4.   Record the vehicle odometer reading at the beginning of the day (from the base or the point of pickup and then at the end of the day (from the base or the dropoff point).  Calculate the total miles driven and express the total in whole numbers; please do not use tenths.

5.   Record the complete name of the recipient being transported.

6.   Record the scheduled appointment time.  Note whether it is A.M. or P.M.

7.   Record the following information relating to the point of origin:

       Location/address where the trip began

       If the recipient was not home or if the recipient refused transport (Place a check mark in the "cancelled column" if the recipient was not home or if the recipient refused transport.)

       The pickup time (Note whether it is A.M. or P.M.)

8.   Record the following information relating to the destination point:

       Location/address where trip ended

       The dropoff time (Note whether it is A.M. or P.M.)

9.   Record the trip odometer readings at the beginning and ending of each trip.

10. Calculate and record the total miles driven for that particular trip.  Please note that this is a continuous format, so the ending reading on the first entry becomes the beginning reading for the second trip.
You should also not that for two-way transports, each recipient must have two separate entries:  one for the pickup and dropoff at the medical provider's location and the other for the pickup and dropoff at the residence .  Both entries must be recorded in the actual sequence that they occurred.  Thus, the odometer readings will show a continuous flow.

11. Calculate and record the total miles driven for all trips by the individual driver for the day.  This total must agree with the "total miles driven" in Item 4 outlined above.


NOTE:  Failure to use the attached MT-4 Form may result in the recoupment of payments by the SURS Unit.

Third Party Certification Form