PROVIDER UPDATE

VOLUME 11, NUMBER 1

JANUARY/FEBRUARY 1994


Message from the Medical Director Increase in Lab Fees
Funding of Transurethral Balloon Dilation of the Prostatic Urethra (CPT Code 52510) Placement of Adjustable Sutures During Strabismus Surgery (CPT Code 67335)
Anesthesia Units on CPT Code 68825 9Explore Tear Duct System) Placement in Non-Pay Status of Deleted 1993 Pathology and Laboratory Codes
Funding of Anesthesia for Bone Marrow Biopsy, Needle, or Trocar (CPT Code 85102) Thermograms in Non-Pay Status
Placement of Hysteroscopy on Assistant Surgery File (CPT Codes 56354 and 56356) Correction of Allowable Prices for Enteral/Parenteral Products 
Brain Stem Evoked Response Screening (Z9916) and Recording (CPT 92585) Claim Denial: Recipient Not Eligible
Submitting Claims Reduction Mammaplasty
New Codes for Diabetic Shoes Code Change for Artificial Larynx
Policy for Wheelchairs and Other DME Continuous Positive Airway Pressure System (CPAP)
Notice to Non-Emergency, Non-Ambulance Transportation Providers Telephone Inquiries
Fees for Critical Care and Chemotherapy Administration Coming Soon...
Home Health Notice Chiropractic Documentation
Extension Procedures for Case Management Units Switch from UB-82 to UB-92
Sign Your Claims Post Office Box Pointers

Message from the Medical Director

I would like to highlight an attractive financial program offered by Louisiana Medicaid to its medical providers.  The Deferred Compensation Plan allows individual participants to invest money on a before-tax basis, using payroll deduction.  Because the participant's taxable income is reduced with each contribution, the participant can save money rather than pay it in taxes.

The before-tax aspect is what makes the Deferred Compensation Plan so helpful.  Participants pay no federal or state income tax on their contributions.  In addition, interest on their account earnings accumulates tax-deferred.  No taxes are paid on the account until the participant begins withdrawing funds.

Any amount excluded from gross income under a 403(b) annuity, a 401 (K), a profit sharing plan, or a simplified employee pension is to be treated as an amount deferred under the 457 plan.  Participants can enter the plan with as little as $20.00 per month and contribute up to a maximum of 25% of their adjusted gross income, not to exceed $7,500 per calendar year.  A special "catch up" provision may be used to save up to $15,000 per year for the three years prior to retirement.

When a participant joins the plan, he/she may choose the amount to save and the type of fund(s) in which to invest.  The participant may transfer monies to other available funds and increase, decrease, or stop deferrals at any time.

The plan offers both guaranteed and variable investment options from which participants may select a fund, or a combination of funds, to satisfy their personal investment objectives.  Upon deciding on the amount to save, a trained account executive will provide information on the available investment options:

  • Lump-sum payment

  • Payments over your lifetime

  • Payments for a specified amount or time

  • Joint and survivor benefits.

Due to federal government regulations, you may withdraw funds only at the following times:

  • Retirement

  • Separation from service

  • Death

  • Proven financial hardship

Great-West, the plan administrator, provides communication, record-keeping of the accounts, and investment of the plan assets.

For more information, providers may call or visit the Great-West office at 2237 South Acadian Thruway, Suite 702, Baton Rouge, LA  70808.  Great-West can be reached by phone at (504) 926-8082 or Linc 925-3700.  The 24-hour rate line is 1-800-443-7331.

Dr. Gregg Payne


Increase in Lab Fees

In November, BHSF announced a 2% increase in clinical and hospital lab fees effective with date of service July 1, 1993.  Adjustments may be requested.


Funding of Transurethral Balloon Dilation of the Prostatic Urethra (CPT Code 52510)

The Bureau of Health Services Financing is pleased to announce the funding of transurethral balloon dilation of the prostatic urethra (CPT code 52510), effective with date of service December 1, 1993.  The fee for this service is $433.00.


Placement of Adjustable Sutures During Strabismus Surgery (CPT Code 67335)

BHSF began funding placement of adjustable sutures during strabismus surgery (CPT code 67335), effective with date of service December 1, 1993.  The fee for this service is $225.00.


Anesthesia Units of CPT Code 68825 (Explore Tear Duct System)

The base units on procedure code 68825, type of service 01, was increased to 6, effective with date of service December 1, 1993.


Placement in Non-Pay Status of Deleted 1993 Pathology and Laboratory Codes

The pathology and laboratory codes that were deleted in the 1993 issue of the CPT were placed in non-pay status on January 1, 1994.


Funding of Anesthesia for Bone Marrow Biopsy, Needle, or Trocar (CPT Code 85102)

BHSF is pleased to announce the funding of anesthesia for bone marrow biopsy, needle, or trocar (CPT Code 85102), effective with date of service December 1,1 993.  Claims should be billed with appropriate modifiers and minutes.  A relative value of four (base units) has been assigned to CPT code 85102.


Thermograms in Non-Pay Status

CPT codes 93760 (thermogram; cephalic) and 93762 (thermogram; peripheral) were placed in non-pay status effective with date of service January 1, 1994.  HCFA has determined thermography is ineffective as a diagnostic technique.


Placement of Hysteroscopy on Assistant Surgery File (CPT Codes 56354 and 56356)

Hysteroscopy with removal of leiomyomata (56354) and hysteroscopy with endometrial ablation (56356) have been funded for assistant surgeons effective with date of service November 1, 1993.  Code 56354 is payable at a fee of $65.85 and 56356 is payable at $68.23.  Assistant surgeons bill these codes with a modifier of 80.


Correction of Allowable Prices for Enteral/Parenteral Products

BHSF was recently informed that for enteral/parenteral products, Medicare is now applying the lowest of the charge level screens to payments instead of the 75th percentile of the prevailing charge.  Therefore, the correct charges to be used by the Prior Authorization Unit should be based on the lowest charge screen amounts to be consistent with Medicare pricing methodology.


Brain Stem Evoked Response Screening (Z9916) and Recording (CPT 92585)

To dispel confusion about specific definitions and requirements for billing brain stem evoked response screening (Z9916) and brain stem evoked response recording (92585), BHSF has gathered data from key physicians and audiologists concerning these procedures.  Their conclusions follow.

Screening:
The use of standardized tests in the mass examination of a designated population to detect the existence of one or more particular diseases or health deviations or to identify for more definitive studies individuals suspected of having certain diseases (Medicaid Provider Manual 1992).

Proposed Screening Definition:

Brain stem evoked response screening (Z9916) is considered to be the use of a 100 microsecond click stimulus at one or more predetermined intensity levels, which must include 35dBnHL, to determine the presence or absence of a normal response in each ear.

**If more than one level is employed, it should be recorded in tests results for review.

Diagnostic Procedure:
Determination of the range, nature, and degree of hearing loss (Medicaid Provider Manual 1992).

Proposed Recording Definition:

Brain stem evoked response recording (92585) when done for the purpose of determining hearing sensitivity is considered to be, at a minimum, the use of a 100 microsecond click stimulus at varying intensity levels to determine response thresholds in each ear (a latency-intensity function).  If a hearing loss is detected or suspected, response thresholds to bone conducted clicks must also be obtained, as well as response thresholds utilizing low frequency tone bursts.

**For this testing (92585) to be comprehensive in a pediatric population and for valid interpretation of brain stem evoked response tests results, it should be accompanied by tympanometry (92567) and acoustic reflex testing (92568) for concomitant middle ear assessment and/or, as an additional option, otoacoustic emissions testing (Z9917).


Claim Denied:  Recipient Not Eligible

The Unisys Provider Relations Unit would like to suggest providers copy each recipient's eligibility card every month, not just on a recipient's initial appointment.

If a claim is ever denied because the recipient is not eligible, you should call REVS at 1-800-776-6323 to see if the recipient's file has been updated.  If not, you must have a copy of the recipient's eligibility card from the month corresponding to the date of service on the claim.  The copy of the card is the proof of eligibility necessary to resolve the claim.

Send a copy of the recipient's eligibility card and the claim to Provider Relations, P. O. Box 91024, Baton Rouge, Louisiana 70821.  Please make sure to attach a note to the claim stating the problem, explaining what materials are enclosed, and requesting that the recipient's file be updated.  If you do not attach this explanatory note, the claim will go directly to processing and will deny for the same reason.


Submitting Claims

When initially submitting claims, please attach all pertinent documentation, if any is necessary.  This will expedite payment of denied turnaround documents, adjustments, unlisted procedures, and claims with modifiers 50, 51, 52, 62, 66, and 22.  When claims are denied for additional documentation, please resubmit all previous documentation and claim forms and attach all additionally requested information.

When submitting a claim for a bilateral procedures that will require a 50 modifier or a claim for multiple units of the same procedure that has multiple units available (e.g., removal of skin lesions), list the procedure only one time on one line of the claim form, lump the charges, and use the appropriate modifier, or appropriate number of units in the unit block on the form.


Reduction Mammaplasty

For a reduction mammaplasty to be considered medically necessary, the client must suffer from severe, intractable, debilitating symptoms not amenable to other therapeutic efforts to relieve distress such as proper supportive appliances, weight reduction, and/or general physical conditioning.  Also, the client must have exceeding large breasts in relation to body size posing a threat to her health.

If a request is approved, a copy of the approval letter must be attached to the claim form when submitted to Unisys for payment.

The fee for procedure code 19318 is determined by the reviewing physician based on past guidelines established by BHSF.  Currently, these guidelines state that reimbursement is to be made at 70% of the reasonable or billed charge, whichever is lower.


Notice to DME Providers

New Codes for Diabetic Shoes

The following HCPC procedure codes have been added by Medicaid for use in requests and claims for extra-depth or custom-molded shoes for diabetics, as wells as inserts and modifications for them.  These codes are now payable through the Medicaid Program and require prior authorization.

Q0117 - For diabetics only: fitting, custom preparation, and supply of an off-the-shelf, depth-inlay shoe manufactured to accommodate multi-density insert(s), per shoe.

Q0188 - For diabetics only: fitting, custom preparation, and supply of shoes molded from cast(s) of patient's foot (custom-molded shoe), per shoe.

Q0119 - For diabetics only: multiple density insert(s), per shoe.

Q0120 - For diabetics only: modification of depth-inlay or custom-molded shoe with roller or rigid rocker bottom, per shoe.

Q0121 - For diabetics only: modification of depth-inlay or custom-molded shoe with wedge(s), per shoe.

Q0122 - For diabetics only: modification of depth-inlay shoe or custom-molded shoe with metatarsal bar, per shoe.

Q0123 - For diabetics only: modification of depth-inlay shoe or custom-molded shoe with off-set heel(s), per shoe.

Approval of extra-depth or custom-molded shoes as well as inserts or modifications can be given for a recipient whose physician 1) documents that the recipient has diabetes, 2) documents that the recipient has at least one of the following:

  • Previous amputation of the foot or part of the foot,

  • History of previous foot ulceration,

  • Pre-ulcerated callus formation or peripheral neuropathy with a history of callus formation,

  • Foot deformity, and

3) certifies that the recipient is being treated under a comprehensive plan of care for his/her diabetes and that he/she needs therapeutic shoes.


Code for Artificial Larynx

Please note that the procedure code for artificial larynx has been changed from Z9690 to L8500 to match the Medicare codes for this item.


Policy for Wheelchairs and Other DME

Billing should not be submitted for payment for wheelchairs or any other DME items prior to delivery of the item.  It has come to our attention that some providers have been billing for payment after they receive a Prior Authorization approval number but before they provide the service.

Billing for a service not rendered to a Medicaid recipient can be considered grounds for a provider fraud referral under Medicaid policy (chapter 7, Medical Services Manual, page 12-2).  The service (delivery or repair of purchased or rented equipment) should always be rendered prior to billing for payment.


Continuous Positive Airway Pressure System (CPAP)

CPAP (HCPC code E0601) can be considered for coverage for patients with a diagnosis of severe obstructive sleep apnea (OSA).  Prices for CPAP include the costs of all necessary accessories.  The current rental price is $103.91, while the purchase price is $995.00.  To document medical necessity, the following information should accompany the request.

1.     Diagnosis of severe obstructive sleep apnea as documented by sleep study and other studies from a registered or approved sleep laboratory.

2.     Documentation of clinical severity such as recurrent hospitalization and complications and frequent clinic and emergency room visits.

3.     Evidence that surgery is the only likely alternative to CPAP.

4.     Sleep studies should document at least 30 episodes of apnea each lasting a minimum of 10 seconds during 6 to 7 hours of recorded sleep.  Copies of the patient's sleep lab evaluation and oxygen saturations must accompany the request.

5.     If purchase of CPAP device is requested, documentation should support the long-term nature of the condition.


Notice to Non-Emergency, Non-Ambulance Transportation Providers

Recently, Unisys has been asked numerous questions about mileage calculations.  Please be advised that all mileage begins either at the base, suboffice, recipient's residence, or point of pick-up.

Trips Originating Within Service Area

When a provider picks up a recipient in the service area and transports that recipient outside the service area, Medicaid will pay for return mileage only if there is another trip waiting back at the base or suboffice.

If the provider does not have another trip waiting, the driver is expected to stay with the recipient until the medical appointment is completed.  If the driver chooses to return to the base or suboffice without another trip waiting, Medicaid will not pay for that mileage.

Trips Originating Outside Service Area

When a provider picks up a recipient in a parish in which there is no base or suboffice, mileage is charged on the round trip from the recipient's pick-up point back to that pick-up point.  Providers may not charge mileage from the main base or nearest suboffice to the pick-up point, nor may they charge from the recipient's drop-off point back to the base or suboffice.  At no time does mileage begin or end at any parish line.

Transporting Vehicles from One Parish to Another

If an additional vehicle is needed in another parish to transport a recipient, the provider may not bill for the mileage used to transport that vehicle to the other parish.  In these situations, mileage always begins at the base, suboffice, or pick-up point.


Telephone Inquiries

The Provider Relations Unit strives to respond to provider inquiries quickly and efficiently.  However, because of the increase in the number of incoming calls and in provider participation in Louisiana Medicaid, Provider Relations may have difficulty responding to inquiries in a timely manner.  Some provider inquiries require lengthy policy discussions or file research; therefore, providers who only want to ask simple questions are having to hold until an inquiry representative is available.

However, there is a simple solution to this problem.  Providers who wish to ask the following questions, may use our Recipient Eligibility Verification System (REVS) telephone service.

  • Is a particular recipient eligible for services?

  • What are the service limits for a particular recipient?

  • What other payment source does a particular recipient have?

  • What is my current check amount?

This system is operational 24 hours a day, 7 days a week, except for a short period on Sunday when the system is being updated.

To access the system, you just have to dial (800) 776-6323 on a touch-tone telephone and have your provider identification number, the appropriate recipient identification number, and date of service ready.

Once you are connected to the system, you will receive procedural instructions via voice response prompt messages.  If you are familiar with the procedures for entering information, you do not have to wait for the prompt.

We understand that there will be times when you will need to speak to one of our inquiry representatives.  When you have questions concerning printed policy, claims processing problems, or when you need to determine the status of a particular claim, we encourage you to call the Unisys Provider Relations Unit.  To expedite your inquiry, please have all of the necessary information when you call.  The Provider Relations Unit phone numbers are 1-800-473-2783 or 504-924-5040.

When you do not have time to speak to one of our representatives, use REVS.  It is a quick and easy system designed to aid all providers.


Fees for Critical Care and Chemotherapy Administration

The fees for critical care and chemotherapy administration will be adjusted to the following amounts effective with date of service March 1, 1994.

Code            Fee

99291           $167.00

99292           96.00

96400           6.11

96408           12.22

96410           12.22

96412           12.22

96414           12.22

96420           36.56

96422           36.56

96423           36.56

96425           36.56

96440           36.56

96445           36.56

96450           36.56

New codes 96405 and 96406 will be funded effective with date of service January 1, 1994, at $16.59 and $25.04, respectively.

If you have been billing for chemotherapy administration with the "W" codes, please switch to the CPT codes listed above effective with date of service March 1, 1994, as the "W" codes will be placed in non-pay status effective that date.


Coming Soon . . .

The 1994 Medicaid Training Seminars are scheduled for April 6 - May 26, 1994.  Please check the cover of Remittance Advices and watch for the formal invitation.  Once the training dates and locations have been received by your office, please make plans to attend.


Home Health Notice

Medicaid will make payment for home health services only when the services are ordered by a licensed physician who certifies that the recipient is homebound.  In addition, the patient must meet the Medicaid definition of homebound to be considered homebound by Medicaid.

Essentially, a patient is considered to be homebound if the patient experiences a normal inability to leave home, is unable to leave home without expending a considerable and taxing effort, and absences from the home are infrequent, of short duration, or to receive medical care.


Chiropractic Documentation

The Louisiana Medicaid Program is often required to make payment and review decisions based on information contained in the patient record.  All services billed to the program should have proper documentation.

Proper documentation should include

  • Diagnosis and chief complaint

  • Relevant history

  • Examination findings

  • Response to therapy

  • Progress notes and patient disposition

  • Procedures performed and results

  • X-ray, lab, and diagnostic tests ordered along with results.

All records should be clearly legible and documented at a time in close proximity to the actual patient visit.  All progress notes in the patient record should include a thorough and adequate narrative description of the foregoing items.  Standard forms with check boxes are usually in and of themselves not adequate for complete documentation.


Extension Procedures for Case Management Units

The Bureau of Health Services Financing is introducing a procedure to process case management claims when an extension of units is approved.  Currently, the case management monitoring section reviews these requests for necessity and appropriateness.

Please note that extensions of units of service are processed for the current calendar year only.  Extensions for calendar year 1993 must be submitted prior to March 11, 1994.

BHSF will now begin writing letters to the provider stating the number of units approved and effective dates for billing purposes.

These claims must be billed hard copy and pend for manual review of compliance as per BHSF letter.


Switch from UB-82 to UB-92

Please remember that after March 31, 1994, you must begin billing with the UB-92.  All claims received after March 31, 1994, must be submitted on the UB-92 regardless of the date of service.

Beginning on page 7 of this newsletter is a cross reference list for the two forms.  We have included the data element, the form locator number from the UB-82, and corresponding form locator number for the UB-92.

Please make note of this change.  Any claims submitted after March using a UB-82 will be denied.


UB-82/UB-92 Cross Reference List

DATA ELEMENT

UB-82 Field #

UB-92 Field #

PROVIDER NAME, ADDRESS/TELEPHONE #

1

1

UNLABELED FIELD (STATE)

N/A

2

PATIENT CONTROL NUMBER

3

3

TYPE OF BILL (INPATIENT/OUTPATIENT)

4

4

FEDERAL TAX NUMBER

6

5

STATEMENT COVERS PERIOD (FROM AND THRU DATES)

22

6

COVERED DAYS

23

7

NON-COVERED DAYS

24

8

COINSURANCE DAYS

25

9

LIFETIME RESERVE DAYS

26

10

BENEFICIARY PHONE #

N/A

11

PATIENT'S NAME

10

12

PATIENT'S ADDRESS (CITY, STATE, ZIP CODE)

11

13

PATIENT'S BIRTHDATE

12

14

SEX

13

15

MARITAL STATUS

14

16

ADMISSION DATE

15

17

ADMISSION HOUR

16

18

TYPE OF ADMISSION

17

19

SOURCE OF ADMISSION

18

20

DISCHARGE HOUR

20

21

PATIENT STATUS

21

22

MEDICAL/HEALTH RECORD NUMBER

45

23

CONDITION CODES

35-39

24-30

Special Program Indicators

44

24-30

PRO Approval

87

24-30

UNLABELED FIELD (NATIONAL)

N/A

31

OCCURRENCE CODES AND DATES

28-32

32-35

OCCURRENCE SPAN CODE AND DATES

33

36

State Assigned

88-89

N/A

A, B, C, ICN/DCN # ORIGINAL BILL

94

37

RESPONSIBLE PARTY NAME AND ADDRESS

34

38

VALUE CODE AND AMOUNTS

46-49

39-41

REVENUE CODE

51

42

REVENUE DESCRIPTION

50

43

HCPCS/RATES

50

44

HCPC/CPT-4 CODE (OUTPATIENT DX LAB)

50

N/A

DATE OF SERVICE (OUTPATIENT ONLY)

50

45

UNITS OF SERVICE

52

46

TOTAL CHARGES

53

47

NON-COVERED CHARGES

54

48

UNLABELED FIELD (NATIONAL)

N/A

49

PAYER IDENTIFICATION

57

50

PROVIDER NUMBER

8

51

RELEASE OF INFORMATION

28

52

ASSIGNMENT OF BENEFITS CERTIFICATION INDICATOR

59

53

PRIOR PAYMENTS

63

54

ESTIMATED AMOUNT DUE

64

55

UNLABELED FIELDS (56 STATE/57 NATIONAL)

N/A

56 & 57

INSURED'S NAME

65

58

PATIENT'S RELATIONSHIP TO INSURED

67

59

INSURED'S IDENTIFICATION NUMBER

68

60

INSURED'S GROUP NAME (MEDICAID NOT PRIMARY)

69

61

INSURED GROUP NUMBER (MEDICAID NOT PRIMARY)

70

62

TREATMENT AUTHORIZATION CODE

91

63

EMPLOYMENT STATUS CODE

72

64

EMPLOYER NAME

73

65

EMPLOYER LOCATION

75

66

PRINCIPAL DIAGNOSIS

77

67

OTHER DIAGNOSIS CODES

78-81

68-75

ADMIT DIAGNOSIS

N/A

76

EXTERNAL CAUSE INJURY CODE

N/A

77

UNLABELED FIELD (STATE)

N/A

78

PROCEDURE CODING METHOD USED

82

79

PRINCIPAL PROCEDURE CODE AND DATE

84

80

OTHER PROCEDURE CODES AND DATES

85-86

81

ATTENDING PHYSICIAN ID

92

82

OTHER PHYSICIAN ID

93

83

REMARKS

94

84

PROVIDER REPRESENTATIVE SIGNATURE

95

85

DATE BILL SUBMITTED

96

86

N/A = Not applicabl


Sign Your Claims

Please remember to sign your claim forms.  If you use a computer-generated or a stamped signature, please remember to initial your claim forms.  If you do not sign or initial your claims, they will be denied for processing.


Post Office Box Pointers

Mailing your claims to the correct post office box will enable Unisys to decrease the turnaround time on paying your claims.  Provided below are the correct post office boxes for each claim type.  When you mail your claims to Unisys, always double check the P. O. box.  The zip code for all of our post office boxes in Baton Rouge, Louisiana, is 70821.

Pharmacy:  P. O. Box 91019

Inpatient Hospital, Outpatient Hospital, and Long Term Care:  P. O. Box 91021

Professional (HCFA-1500):  P. O. Box 91020

Dental, Transportation, Rehabilitation, and Home Health:  P. O. Box 91022

Crossovers and Adjustments:  P. O. Box 91023

Provider Relations and Other Written Correspondence:  P. O. Box 91024

EMC:  P. O. Box 91025

If you have any questions about these post offices boxes, contact Provider Relations at (800) 473-2783.  Our staff will be pleased to assist you.