If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at

Should you have any questions regarding any of the following messages, please contact Molina Medicaid Solutions at (800) 473-2783 or (225) 924-5040.

ATTENTION: Eligible Providers

Hurry! If you don’t begin participation in the Medicaid Electronic Health Records Incentive Program by December 31, 2016, you’ll miss out on $63,750 in incentive payments. Please visit the website at for information. A new redesigned web portal will be ready for attestations starting September 19, 2016 at If you need additional information, please contact Kelli Douglas at 225-342-7742 or Gary Dillon at 225-342-4810.


Louisiana Medicaid is currently in the process of completing the 2017 Healthcare Common Procedure Coding System (HCPCS) update. Part of the update includes changing Louisiana Medicaid files to reflect the deleted HCPCS codes for 2017. It is the Department's intent to have the new 2017 codes and updates on file as soon as possible including the appropriate editing and coverage determination for the new 2017 HCPCS codes.

Providers should submit claims for the appropriate HCPCS code to preserve timely filing. Claims denied due to the use of the new 2017 HCPCS codes not on file as of January 1, 2017, will be recycled once the fee schedule updates are complete.

Applicable Fee Schedules on the Louisiana Medicaid website,, will be updated in the near future to reflect coverage of the new 2017 codes. Providers should monitor their RA messages for additional information.

Please contact the appropriate Managed Care Organization with any questions concerning their 2017 HCPCS updates. For questions related to this information as it pertains to fee-for-service Medicaid claims processing, please contact Molina Medicaid Solutions Provider Services at (800) 473-2783 or (225) 924-5040.