RA Messages for October 4, 2011


If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at www.lamedicaid.com


DHH is changing the policy related to the number of obstetric ultrasounds allowed per pregnancy without a medical review. Currently, three ultrasounds per pregnancy without medical review are allowed. The policy change reduces the number of ultrasounds allowed per pregnancy without a medical review to two ultrasounds per pregnancy. If greater than two ultrasounds are medically necessary, the physician provider and the hospital provider can be reimbursed. The provider must submit the bill with documentation supporting the clinical rationale for performing ultrasounds beyond the first two. The decision to approve any ultrasound exceeding two will be based on medical necessity. DHH has researched other states' policies and this change is in line with the current practices of other states and commercial carriers. This change does not inhibit women's access to ultrasound services. Please visit www.lamedicaid.com for the complete notice. If you have any questions, contact Molina Provider Relations at (800) 473-2783 or (225) 924-5040.


Revisions have been made to Louisiana Medicaid's claims processing system that will now allow modifiers -24 (Unrelated evaluation and management service by the same physician during a postoperative period) and -25 (Significant, separately identifiable evaluation and management service by the same physician on the same day of the procedure or other service) to be applied to the procedure codes related to the general ophthalmological services for examination and evaluation of new and established patients. Providers are reminded that discovery of improper use of any modifier solely to circumvent valid claim editing to maximize reimbursement will subject the provider to administrative sanctions. Documentation in the recipient's record must clinically substantiate the use of the modifier in each instance.

Claims for these ophthalmological services (CPT procedure codes 92002, 92004, 92012, and 92014) that received denial error code 092 (Invalid or missing modifier) when either of these modifiers were present on the claim will be recycled, and therefore no action is required by the provider. This change is applicable to claims with dates of processing May 1, 2010 forward. Providers may see that some claims continue to deny for a different reason. The recycle is anticipated to occur on the remittance of September 20, 2011. Please contact Molina Provider Relations at (800) 473-2783 or (225) 924-5040 if there are questions related to this matter.


The Centers for Medicare & Medicaid Services (CMS) is hosting a PERM Provider education webinar/Listening Session to provide an opportunity for the providers of the Medicaid and Children's Health Insurance Program (CHIP) communities in the States of Louisiana, South Dakota, and Alaska. The webinar will be held Wednesday, October 5, 2011, at 2:00pm to 3:00pm CST. Details are below.

To join the PERM Cycle 3 Provider Education Webinar/Listening Session:
Participants dial 1-877-267-1577, enter Meeting ID 7858 (limited number of lines available).

To join the webinar: https://webinar.cms.hhs.gov/perm3web1/ 

If you have never attended a Connect Pro meeting before, test your connection:


Get a quick overview: http://www.adobe.com/go/connectpro_overview 

CMS encourages you to submit questions in advance to our designated PERM Provider email address at PERMProviders@cms.hhs.gov. Information for upcoming Webinar/Listening Sessions will be found at http://www.cms.gov/PERM/07_Providers.asp#TopOfPage. Access the "Cycle 3 Provider Education Webinars" link.


Good News for Louisiana Medicaid Providers: We are pleased to announce that Louisiana Medicaid will begin posting standard remittance advices (RAs) on the website, www.lamedicaid.com, for provider access. Over the years, providers have made this request and we are happy to be able to comply with this request at this time. As we transition to posting RAs online, we will stop printing and mailing standard paper remittance advices to providers, billing agents, or other entities representing providers. RAs will be posted weekly on the secure side of the website. A new link, Weekly Remittance Advices, will be available for accessing these documents in PDF format. Providers that are not registered on our website must register in order to access the secure side. Once registered, providers may grant logon access to appropriate staff and/or any entity representing them. Individuals allowed to access these RAs will have the ability to download and save or print the documents for reconciling accounts.

A one (1) month grace period will occur from October 1, 2011, to November 1, 2011, during which RAs will be mailed and posted on the website. This will allow providers ample time to implement procedures for appropriate individuals to access this information online. Effective November 1, 2011, standard RAs will be available only online through the web site. Please visit our website for additional information.

NOTE: This transition does not impact the HIPAA 835 electronic RA procedures or process.