If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at

Should you have any questions regarding any of the following messages, please contact Molina Medicaid Solutions at (800) 473-2783 or (225) 924-5040.

Attention ICF Providers, Nursing Home Providers and Hospice Providers
CMS required billing changes

Transaction standards updated under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) with regard to ASC Xl2 Version 5010 require an attending provider be submitted on all institutional (format UB-04) claims. Effective July 1, 2015, all claims submitted for payment must identify the attending physician and all appropriate blocks on the claim form must be completed with the attending physician's identifying information. There will be no exceptions to this change. An edit will be put into the system to deny/reject any and all claim forms with missing required information.

Please visit for detailed provider notices concerning these changes.

Clarification on 'G' Code Billing

On May 15, 2015, DHH published a notice informing providers that the appropriate procedure codes to bill Louisiana Medicaid for certain radiation oncology services are CPT codes 77385-77387. The notice also indicated that the "G" codes currently used by Medicare are not payable by Louisiana Medicaid.

Based on updated information, DHH has determined that HCPCS codes G6002 – G6015 currently used to bill Medicare for these services will be loaded on the Medicaid file as payable for Medicare Crossover claims only. This will prevent the outright denial of claims where Medicare is the primary payer. The 'G’ codes will not appear on the published Medicaid fee schedule due to the fact that they are non-payable for straight Medicaid claims. Medicare cross-over claims for HCPCS codes G6002-G6015 with dates of service January 1, 2015 forward that were previously denied will be recycled. The recycle is expected to occur within the next few weeks. No action is required by providers.

Please remember that these "G" codes remain in non-pay status for Medicaid primary claims, and providers must bill the appropriate CPT codes for Medicaid services. Providers may resubmit straight Medicaid claims using the appropriate CPT codes for radiation oncology services for dates of service January 1, 2015 forward that denied due to the use of the 'G’ codes.

Please contact Molina Provider Relations (800)473-2783 or (225) 924-5040 for questions.

Attention: All Providers

All providers should now use the current TPL update form entitled “Medicaid Recipient Insurance Information Update” form, located at Directions for locating the form are provided below. Providers should fax the form to the correct Bayou Health Plan (BHP) for each Medicaid recipient.

Beginning July 1, 2015, the Department of Health and Hospitals (DHH) will no longer forward the TPL update forms received on Bayou Health Plan recipients to the applicable Bayou Health Plan (BHP).

If there is no medical insurance on the DHH/BHP file for the member, submit the claim to the BHP as secondary with the medical insurance information. The Bayou Health Plan will process the claim accordingly as the secondary payer and add the TPL information to the BHP/DHH file for future claims.

If the member has medical insurance information on the DHH/BHP file and it differs from the information that the PROVIDER has, the PROVIDER must submit the medical insurance information in which the member is enrolled and call the BHP call center or fax the TPL update form directly to the BHP for TPL updates to occur.

Plan Fax Phone Preferred Method
Amerihealth Caritas LA 1-215-863-5221 1-888-922-0007 Call
Aetna Better Health 1-844-479-2590 1-855-242-0802 Fax
Amerigroup 1-855-363-0727 1-800-454-3730 Fax
LA Healthcare Conn 1-866-768-9374 1-866-595-8133 Call
United Healthcare 1-877-324-8202 1-866-675-1607 Call

If the recipient is still enrolled in traditional Medicaid (no BHP managed care plan), the form should be faxed to DHH.

  Fax Phone Preferred Method
DHH 1-225-342-1376 225-342-8662 Fax

All previous forms are now obsolete and should no longer be submitted.

The new form can be found at Click on Forms/Files/User Manuals on the left navigational bar. Then, click on Online Forms. Scroll down to Medicaid Recipient Insurance Information Update Form - Private Insurance Plans and Medicare Advantage Plans. Fill in form, print and fax to the plan or DHH.