If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at

Should you have any questions regarding any of the following messages, please contact Molina Medicaid Solutions at (800) 473-2783 or (225) 924-5040.


Louisiana Medicaid is mandated to participate in the Centers for Medicare and Medicaid (CMS) Payment Error Rate Measurement (PERM) program which will assess our payment accuracy rate for the Medicaid and CHIP programs. If chosen in a random sample, your organization will soon receive a Medical Records Request from the CMS review contractor, CNI Advantage.

Please be advised that sampled providers who fail to cooperate with the CMS contractor by established deadlines may be subject to sanctioning by Louisiana Medicaid Program Integrity through the imposition of a payment recovery by means of a withholding of payment until the overpayment is satisfied, and/or a fine.

Please be reminded that providers who are no longer doing business with Louisiana Medicaid are obligated to retain recipient records for 5 years, under the terms of the Provider Enrollment Agreement.

For more information about PERM and your role as a provider, please visit the Provider link on the CMS PERM website:


Louisiana Medicaid UB-04 Billing Instructions Manual for Nursing Facility and ICF-DD, has long contained policy requiring Long Term Care and ICF-DD Providers to include a Principal Diagnosis when billing transactions. Previously, there wasn’t an edit in place to validate a valid ICD-10 code was reported- but that will now change.

Effective for Dates of Service August 28, 2018 and forward, Medicaid will implement an edit requiring a valid ICD-10 diagnosis code is reported in the principal diagnosis field. Claims submitted without a valid principal diagnosis code will be denied for correction.

Louisiana Medicaid UB-04 Billing Instructions Manual for Nursing Facility and ICF-DD identifies Other Diagnosis Field as a situational field. While reporting Other Diagnosis is not required, effective with dates of service August 28, 2018 and forward, Medicaid will implement an edit to deny the claim for correction when an invalid ICD-10 code is reported in the Other Diagnosis Field.

Attention Louisiana Medicaid Providers:

Effective June 1, 2018, pharmacy claims submitted to Fee for Service (FFS) Medicaid and Managed Care Organizations (MCOs) will have a diagnosis code requirement at Point of Sale (POS) for tadalafil (Cialis®) when used in the treatment of benign prostatic hyperplasia (BPH). Also, pharmacy claims for tadalafil 20mg (Adcirca®) and sildenafil 20mg (Revatio®) will have a diagnosis code requirement at POS for pulmonary arterial hypertension (PAH). Please refer to for more information.


The Louisiana Medicaid Hospice Program fee schedule for federal fiscal year 17, effective date October 1, 2016, has been updated to reflect the federal change from Metropolitan Statistical Area (MSA) codes to Core Based Statistical Area (CBSA) codes. Effective immediately, please utilize the appropriate CBSA codes on the October 1, 2017 fee schedule when filing hospice claims with Molina Medicaid Solutions and Healthy Louisiana managed care organizations (MCOs).

The federal fiscal year 2018 rates are in place and the hospice fee schedule has been posted to with an effective date of October 1, 2017. All fee-for-service hospice claims from October 1, 2017 to May 22, 2018 will be recycled by Molina.

For questions regarding fee for service claims, please contact Molina Provider Relations at (800) 473-2783 or (225) 924-5040.

The MCOs have been directed to update their fee schedules and recycle any impacted claims within 30 days of the publishing of the updated fee schedule.