If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at

Should you have any questions regarding any of the following messages, please contact Molina Medicaid Solutions at (800) 473-2783 or (225) 924-5040.


Louisiana Medicaid is mandated to participate in the Centers for Medicare and Medicaid (CMS) Payment Error Rate Measurement (PERM) program which will assess our payment accuracy rate for the Medicaid and CHIP programs. If chosen in a random sample, your organization will soon receive a Medical Records Request from the CMS review contractor, CNI Advantage.

Please be advised that sampled providers who fail to cooperate with the CMS contractor by established deadlines may be subject to sanctioning by Louisiana Medicaid Program Integrity through the imposition of a payment recovery by means of a withholding of payment until the overpayment is satisfied, and/or a fine.

Please be reminded that providers who are no longer doing business with Louisiana Medicaid are obligated to retain recipient records for 5 years, under the terms of the Provider Enrollment Agreement.

For more information about PERM and your role as a provider, please visit the Provider link on the CMS PERM website:

2017 Annual 1099 Notice for Providers

Louisiana Medicaid 2017 1099s will be distributed by U.S. Mail on or before January 31, 2018. Electronic copies are now available for download by going to the Louisiana Medicaid web site,, Secure Portal, application link, Online 1099. If replacement copies or additional copies are needed, providers must print them from the web site. If you feel there is an error on your 1099, please contact Molina Provider Enrollment at 225-216-6370. Prior year 1099’s will be stored in the archive on

ATTENTION: Providers and Submitters of Electronic Claims—Urgent Message

The deadline for receiving the 2018 Annual EDI Certification Forms was December 31, 2017. If you have not submitted a Certification Form for your submitter number (beginning with 450), immediate action is required.

Submitters who do not submit the required form will be deactivated on February 1, 2018.

Emails have been sent to those Submitters whose 2018 Certification forms have not been received by the Molina EDI Department. Please have your signed original form submitted as quickly as possible to ensure no delays in claim payment.

If you have not yet submitted your 2018 Certification Form and did not receive a reminder email, you may need to update your email contact information with the EDI Department.

Please return completed signed original form to this address as soon as possible


Molina - EDI Department
P O Box 91025
Baton Rouge, LA 70821-9025

ATTENTION: Electronic Health Records Participants

Have you participated in the EHR Incentive Program in the past? You could be missing out on your remaining incentive money. We are currently accepting 2017 EHR attestations for returning providers. Please attest at . You can contact Gary Dillon at 225-342-4810 or Kelli Douglas at 225-342-7742 for more information.

Attention Fee for Service (FFS) Louisiana Medicaid Providers:

Effective February 6, 2018, Fee-for-Service (FFS) pharmacy claims for naloxone prescriptions will be subject to quantity limits within a period of 90 rolling days at the Point of Sale (POS). Please refer to for more information.

ATTENTION: Providers and Submitters of Fee for Service (FFS) Medicare Crossover Claim Denials for Dual QMB/Take Charge Plus Members

Medicaid will cover Take Charge Plus related services when a member has dual Take Charge Plus and QMB eligibility. However, if the claim is submitted as a crossover claim and the services were denied by Medicare, they will be denied by Medicaid. In these instances, the claim should be resubmitted to Molina hard copy with the Medicare EOB attached documenting Medicare’s denial. Molina will review and special handle these claims to bypass the appropriate edits for processing.

2018 HCPCS and Fee Schedule Updates

The Louisiana Medicaid fee-for-service files have been updated to reflect the new and deleted Healthcare Common Procedure Coding System (HCPCS) codes effective for dates of service on or after January 1, 2018. Providers will begin to see these changes on the remittance advice (RA) of January 30, 2018.

Claims that have been denied due to use of the new 2018 codes prior to their addition to the claims processing system will be systematically recycled with no action required by providers.

The applicable fee schedule updates are available on the Louisiana Medicaid website,

Please contact the appropriate Managed Care Organization with any questions concerning their 2018 HCPCS updates. For questions related to this information as it pertains to fee-for-service Medicaid claims processing, please contact Molina Medicaid Solutions Provider Services at (800) 473-2783 or (225) 924-5040.

Notification of Update: 2018 Assistant Surgeon and Assistant at Surgery Covered Procedures

Louisiana Medicaid has published the 2018 fee for service list of allowed procedures for assistant surgeons and assistant at surgery providers. The list titled, “2018 Assistant Surgeon and Assistant at Surgery List of Covered Procedures” has been posted to the LA Medicaid website ( under the ClaimCheck icon.

The changes are based on updates made by Change Healthcare, formerly the McKesson Corporation, to their ‘ClaimCheck’ product. Change Healthcare uses the American College of Surgeons (ACS) as its primary source for determining assistant surgery designations.

This list does not ensure payment but provides a comprehensive list of codes that may be allowed when billed by an assistant surgeon or by an assistant at surgery.

Please contact the appropriate Managed Care Organization with any questions concerning their 2018 updates. For questions related to this information as it pertains to fee-for-service Medicaid claims processing, please contact Molina Medicaid Solutions Provider Services at (800) 473-2783 or (225) 924-5040.